The Internet is an amazing tool. It can change the way we live, and we can see this potential of internet today. You can buy goods and services, follow news, look up facts and communicate with others around the world and all this with only a few mouse-clicks. It’s important for GradHut to help our customers retain their privacy when they take advantage of all the Internet has to offer.
We believe your business is no one else’s. Your privacy is important to you…and to us. So, we’ll protect the information you share with us. To protect your privacy, GradHut follows different principles in accordance with world-wide practices for customer privacy and data protection.
GradHut respects your privacy and is committed to being transparent with you about how we handle personal information.
Personal information refers to any information that relates to an identified or identifiable individual. How we handle your personal information will depend on whether we act as a “controller” or as a “processor” for the personal information. The controller is the entity that decides how and why to process personal information. The processor processes personal information on behalf of the controller at the controller’s direction.
GradHut is the controller of personal information that it collects and processes in connection with the use of our marketing site and the GradHut platform. This includes personal information that you provide to us when you create an account on the GradHut Platform, subscribe to a GradHut plan, enroll in a course, purchase Coaching through our Platform, etc. Please refer to the “Personal Information
Creators are the owners of content that they upload, submit, or otherwise provide to the GradHut Platform (“Creator Content”) and are the controller with respect to any personal information included in their Creator Content. GradHut processes Creator Content on behalf of the Creator as a processor.
Creators acknowledge and agree that they are responsible for complying with all applicable laws and regulations related to the protection of personal information for which they are controllers.
What information do we collect about you?
GradHut collects personal information about you in several different ways, depending on how you interact with our Platform. Please note that the types of personal information we collect differs depending on how you’re using our Platform, for example, as a Creator or a Student.
We collect personal information you directly provide to us. We may also receive personal information about you from others; e.g. from another user or our payment processors.
To use certain features of our Platform (such as to create a course or to enroll in a course), you’ll need to register for an account with GradHut. To do so, you’ll need to provide us with certain personal information, such as your name, email address, and password.
When you subscribe to a paid GradHut plan, we will collect certain personal information from you for the purposes of billing your subscription fees and any payment service fees, such as your business and billing address. You’ll also need to provide certain payment-related information directly to our third party-payment processors, as described below.
If you’re using GradHut’s Native Payment Gateways, you’ll need to link your payment account to our Platform to receive payouts. By linking your account, GradHut will receive certain payment related information about you, including your payment card type and last four digits, postal code, country of origin, payment expiration date, and any email address associated with the payment type. Further, we will collect certain personal information for tax purposes. This tax information may include your full name, address, and registration number.
To purchase a course, Coaching, or other service through our Platform, you’ll need to provide us with certain personal information, such as your name, address, and information about the service you are purchasing. You may also need to provide certain payment-related information directly to our third party payment processors, as described below.
Third Party Payment Processors. We use third party payment processors like PayPal and Stripe to process payments through the GradHut Platform. For payments processed via GradHut Native Gateways, the third party processor provides us with information related to the payment status of your account; this information includes your payment card type and last four digits, payment expiration date, zip code, approximate location based on IP address, country of origin, and any email address associated with the payment type.
When you enroll in a course, Coaching service, or other Creator Content, GradHut will collect personal information relating to your participation in the Creator Content, such as courses enrolled in, quiz results, lecture progress and certifications.
You may choose to provide us with other personal information. For example, we may collect your name, email address and other personal information when you fill out a survey, participate in a GradHut contest or promotion, request customer support, or otherwise communicate with us.
How will we use the information about you?
We process your personal data only when we have a lawful basis. Our lawful basis for processing customer data is primarily performance of contract. We use consent as a lawful basis for direct marketing and promotional activities. Where you have consented to a particular processing, you have a right to withdraw the consent at any time.
We may also use legitimate interests as provided under the Data Protection Regulations. If you believe certain services are not in your interest, you have a right to object.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
Providing you our Services:
● We use your information to authenticate you and to process your payment information
● In processing your order, your details may be sent to credit card agencies and payment gateways agencies and also use information from them.
● We use your information to manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
● We use the information we have to communicate with you about our Products and services, and let you know about our policies and terms.
●We also use your information to respond to you when you contact us or initiate a chat conversation (through our site/help desk/support)
We would like to send you information about products and services of GradHut and other companies hosted on our platform which may be of interest to you.
If you agree, we shall pass on your personal information to sellers, affiliates hosted on GradHut platform so that they may offer you their products and services. GradHut will not share your information for marketing purposes with other companies.
If you have consented to receive marketing communications, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
Usage and Analytics
To give you a seamless experience, for example, by filling automatically your information (such as your name, email id) from one GradHut product when you sign up for an account on a different product.
Our servers automatically collect information when you access or use our applications and services. This data is recorded in log files. Examples of such data include IP Address
We use the information that you provide on our website as a visitor to respond to your requests. Such information includes personal data to contact us, request for a product demo and to provide feedback to us.
Parents or guardians who believe that GradHut might have any personal information from or about a child under the age of 13 may submit a request to [email protected] for us to remove such information.
Access to your information, correction and retention
We want to ensure that your personal data is up to date and accurate. You may ask us to modify or delete information you think is not accurate.
Data Retention Policy
GradHut will retain our customers data in accordance with a Customer’s instructions or in accordance with our default terms and conditions. Generally, we store personal data until it is no longer necessary to provide our Products and Services, or until your account is deleted whichever comes first.
When your account is deleted, some or all of your information may still remain visible to others, including but not limited to any information that has been: (a) incorporated into others comments, other User’s content, postings, including but not limited to Course comments; (b) copied, stored or disseminated by other Users; (c) shared or disseminated by You or others such as in a Public Posting; or (d) posted on a Third-Party Platform. GradHut is not able and/or obligated to remove any of Your information from a Third-Party Platform.
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the platform and to compile statistical reports on platform activity.
Disclosure with Third parties and others
We may share Your information with third party companies that perform services on Our behalf such as
● AWS for Data Center services
● Payment Gateway companies, PayPal etc. for Payment processing
● Google Analytics for Data analysis
● HubSpot CRM and Activecampaign for Marketing services
● Advertising services (including but not limited to retargeted advertising),
● Other third parties necessary for our services include Email services ticketing tools for customer services and support (LiveAgent Helpdesk software, Intercom, Zappier)
Within the above categories of third parties, we may share data with other third parties.
These third-party service providers may access Your personal information and are required to use it solely for the purpose of the requested service.
For Legal Purposes
We may also disclose information about You to Our auditors or legal advisors in conjunction with accessing Our disclosure obligations and/or rights under this Policy.
Your Public Profile
Your user name, public profile information, and public content may be seen by other users of our products and services. It’s your choice whether to include sensitive data on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be publicly available.
GradHut takes appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, data that You share and We collect and store. These measures vary based on the sensitivity of the data we collect and store.
How Do We Keep Your Information Secure?
GradHut has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
When you place orders or access your personal account information, you’re utilizing a secure socket layer SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption algorithm technologies available.
GradHut protects the security of your personal information and respects your choices for its intended use. We carefully protect your data from misuse, unauthorized access or disclosure, loss, destruction or alteration.
Details about our security measures are available at https://gradhut.com/security
Some countries where we process data may not have as protective laws as your own country and there are risks associated with such transfer.
International Operations and Cross Border Transfers
GradHut stores information about Our Products and Services and Users on AWS (Amazon Web Services) servers located in the United States. If You are using the Services from outside the United States and the European Union, please know the data and personal information You submit will be transferred to the United States or other countries. By submitting Your data and/or using Our Products and Services, you consent to the transfer, storing, and processing of Your data in and to the United States.
GradHut offers European Union Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our Customers that operate in the European Union, and other international transfers of our customer’s data. These clauses are contractual commitments between parties transferring personal data, binding them to protect the privacy and security of the data.
We will notify you of any changes, through email, once we post the new Policy on GradHut with a new effective date. If we make a material change to this Policy, we will take reasonable steps to notify you in advance of the planned change and give you the opportunity to review the revised policy before you choose to continue using our Products and Services.
If you have questions about this policy, you can contact us at: Email: [email protected]
If you are a resident of the European Economic Area and we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you have additional rights. If you are not satisfied with the resolution, you can also lodge a complaint with the Supervisory Authority in the country of your residence.